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Revenue IT Supervisor


Louisville Metro Government


We are looking for an experienced information technology supervisor. Applicants should possess knowledge of Microsoft, VMware, and Cisco solutions, and be familiar with security and change management best practices. The position will be responsible for leading the team that maintains the agency's business critical Microsoft Azure cloud infrastructure, on-premise systems, providing help desk support to end users, managing technology vendors, and ensuring the security and compliance of the information systems. A strong technical skill set in computer networking, server management, and Microsoft cloud solutions is needed. Ability to organize the workflow, analyze and prioritize work, and ensure the smooth operation of the business systems are a must. ESSENTIAL FUNCTIONS:
Supervises the Revenue IT applications development and operations team.
Identifies and develops strategies and priorities to ensure efficient and effective utilization of resources to meet agency needs.
Coordinates with third party vendor and service providers.
Researches and compiles data and prepares reports and documents.
Exercises supervision over subordinate personnel.

Examples of Duties:
Supervises and supports agency-wide client/server network, internet and information systems operations, technology security, and compliance.
Manages projects through all stages of a solution lifecycle, including defining requirements, drafting and presenting technical proposals, deploying and maintaining the solutions that work.
Develops training materials and conducts training on new applications, upgrades, or system modifications.
Consults with users to obtain system objectives, assesses and evaluates existing or proposed systems, and devises computer systems to meet users' needs.
Supervises agency help desk to provide technical assistance, instruction, and consultation to resolve problems.
Plans, develops, evaluates, and implements policies and standards and ensures adherence to security procedures with regard to local, state, and federal guidelines.
Researches, evaluates, and recommends purchase of vendor products in hardware, software, and telecommunications equipment.
Maintains and assigns system and network security authorizations and codes.
Performs expenditure analyses and tracking.
Assists in budget preparation.
Performs related work.


Four years of professional experience in Information Technology, including at least three years of supervisory experience

An equivalent combination of education and experience may be substituted

Must be on 24 hour call.

Must adhere to all applicable regulatory requirements.

Meets regular and punctual attendance standards and any special needs of the position as determined by management, including mandatory overtime and performing related work.

Supplemental Information:



Work Schedule

No Information


$32.46 Hourly


Louisville Metro Government is committed to providing our employees with the tools they need to lead a fit and healthy life. Aside from community-wide initiatives like the Mayor's Hike, Bike and Paddle event every Memorial Day and Labor Day, and the Healthy Hometown Movement, Metro Government provides employees with programs designed to enhance their life and well-being, like a Wellness Center that allows employees and their dependents with Metro health insurance to take care of their basic medical and health needs for a $5 co-pay. Louisville Metro Government understands that a team of healthy, vibrant employees is the greatest asset we have.

Full Time Regular
· Medical
· Dental
· Vision
· Group Term Life
· Supplemental Life
· Accidental Death & Dismemberment
· Sick Leave
· Vacation
· Holiday Pay
· Bereavement Leave
· Kentucky Public Pensions Authority
· 457 Deferred Comp
· Voluntary Lifestyle Benefits
· Tuition Assistance
· Qualified Adult Benefits
· Childcare Assistance
· Free TARC Use
· Paid Parental Leave

Required Education

Bachelor Degree — Bachelor's degree in one of the following:
Business Administration,
Computer Science,
Information Technology,
Public Administration, or a
related field

Work Location


Application Process


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