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Office Administrator


Forward Air


The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.

Core Responsibilities & Duties:
Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services.
Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff.
Maximize office productivity through proficient use of appropriate software applications.
Establish uniform correspondence procedures and style practices.
Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files.
Maintain contact with customers, ensuring high level of customer satisfaction.
Complete other duties as assigned.


Strong customer service skills with focus on performance recognition.
Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities.
Proficiency in planning written and verbal communications.
Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.).
Excellent interpersonal skills both written and oral.
Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes.
Experience working in a transportation office environment a plus.
Make decisions and or final recommendations which affect multiple departments.
Intermodal transportation exposure is a plus.

Ideal candidate will possess a "can do" attitude with a "will do" work ethic.
Must have the ability to work in a fast paced environment.
Strong verbal and written communication skills.
Experience with AS400 operating systems is a plus.
Transportation industry knowledge and experience is a plus.



Work Schedule

Set Hours — Ability to work some extended hours to include nights and weekends, as needed.




No information available

Required Education

No information available

Work Location


Application Process

Go to https://eguq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/requisitions/preview/32546. Forward Air is an Equal Opportunity employer.

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