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Assistant Retail Manager


Goodwill Industries


Display Goodwill's Core Values Respect, Excellence and Integrity.
The Assistant Retail Manager will drive the store sales by inspecting, tagging/hanging textiles, unloading, price/stock donations, operate cash registers and bag items. The Assistant Retail Manager will ensure that hourly retail employees perform and carry out required tasks. Opens & closes the facility (key holder). Supervises the day-to-day job tasks of hourly retail employees and the aspects of store operations in the absence of the Store Manager. Provides great customer service interaction with donors and customers. Displays lead by example skills and reflecting adherence to the values of Goodwill. Displays goal-minded leadership skills. Displays good judgement in elevating concerns to Management. Displays leadership by partnering with Store Manager to train new staff, coach and support staff to meet or exceed production and sales goals. Trains employees through clear communication on job tasks with redirecting employees regarding projects with clear feedback. Ensures store stays clean /organized and customer service expectations are met on the sales floor and donation drive-thru area. Assures stock and sales are handled in accordance with the operating system. Open to new ideas and demonstrates confidence and enthusiasm for responsibilities. Displays the importance of tasks assigned and order of importance with the use of calendars, to-do lists, filing systems, etc., to ensure tasks are accurate and completed on time (daily, weekly, monthly).
Prepares, completes and deposits daily cash deposits/reconciliations in absence of Store Manager. Prepares paperwork in a quality and accurate manner. Performs other duties as assigned. In the absence of the Retail Manager, fulfills those duties.


Retail experience required; supervisory experience helpful. Occasional driving (personal car) to another retail location. Must have valid drivers license and insurance. Manages long periods of standing, recurring bending/crouching/reaching/stooping and ability to lift 30 lbs.; occasional lifting up to 50 lbs. Follows all safety procedures and correct safety issues, if possible. Must have reliable transportation to and from work. Drug Screen and Criminal Background check are required.



Work Schedule

Set Hours — Works a rotating schedule, including evenings, weekends and holidays.1st Shift, 2nd Shift, Weekends.


To be discussed


Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Special Incentive Plans

Required Education

High School Diploma — Training in business communications or administration preferred.

Work Location

Louisville — Middletown location

Application Process

Go to https://www.goodwill.org/. Goodwill Industries of Kentucky is an EEO/AA employer/M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

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