< Back to all listings

Information Technology Help Desk

Organization

BelFlex Staffing Network

Description

This position will be responsible for the design, implementation and ongoing support of various hardware systems and applications. This is a hands-on role for an individual with interest in both programming and systems administration.

ESSENTIAL RESPONSIBILITIES:

-Respond to user requests for service, troubleshoot problems and help develop solutions.
-Support PC hardware components, desktop operating system software, and application software.
-Perform minor repairs to equipment and arrange for other servicing needs.
-Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors.
-Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses.
-Monitor backup systems and procedures to ensure data security.
-Record activities, solutions and other responses to request for service.
-Assist in maintaining inventory records and documentation for equipment.
-Contribute to technical documentation and participate in policy, procedure, and standards development.
-Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems.
-Assist users in determining appropriate software solutions to meet needs.
-Provide backup technical support for network including router, firewall, and wireless access point.

Requirements

REQUIREMENTS:

-A basic understanding of computer network cabling and network file and print services.
-Must be able to lift 25 pounds.
-Proficiency in computer applications:
-Microsoft Excel – Manipulation of data; transferring data; development of charts and tables
-Microsoft Word – Entering and formatting text; inserting charts, tables, and other visuals
-Conducting research via internet
-Ability to prioritize tasks and efficiently manage time.
-Strong oral and written communications skills
-Ability to respond effectively to inquiries or complaints.
-Ability to develop, maintain, and promote strong internal and external relationships
-Ability to define problems, collect data, establish facts, and draw valid conclusions
-Ability to maintain professional (business casual) dress and grooming.

Type

Full-time

Work Schedule

Set Hours — Monday-Friday; 8:30AM to 4:30PM or 5:00PM

Salary

30k-40k pending on experience

Benefits

Medical/dental/vision and more

Required Education

Some college — Minimum of two years of college or trade school education in a business or computer related field.

Work Location

Louisville — Riverport Area

Application Process

Contact BelFlex Staffing Network at 502-473-8504 or come to our office. We do interviews and walk ins, Monday-Friday 9AM-3PM. Resume is required.

< Back to all listings