Wesco Aircraft is a dynamic, global company looking for enthusiastic team members to support our vision: We invite you to explore a career with our Wesco Aircraft Operations Team.Wesco Aircraft is one of the world’s leading distributors and providers of comprehensive supply chain management services to the global aerospace industry, based on annual sales. Our services range from traditional distribution to the management of supplier relationships, quality assurance, kitting, just-in-time delivery, chemical management services, third-party logistics or fourth-party logistics and point-of-use inventory management. We offer one of the world’s broadest portfolios of aerospace products, including C-class hardware, chemical and electrical and comprised of more than 563,000 active stock-keeping units. Wesco Aircraft has more than 2,900 employees across 50+ locations globally with net sales of $1.6 billion in 2018. SUMMARY: The Chemical Management Services Technician Lead (CMS Technician Lead) is accountable for representing Wesco Aircraft's values, quality and commitment, for analyzing and maintaining adequate stock levels, and performing value added functions of chemical management on the customer site or our warehouse location. This person will serve as the primary contact for our customers and is responsible for consistently interacting with various site personnel in a production or warehouse environment. Additionally, the CMS Technician Lead is responsible for supporting inventory analysis, root cause analysis for customer discrepancies and product non-conformance, cost saving initiatives, and implementing inventory control processes and programs. Under management's guidance, the lead role is accountable for conducting on the job training with the technicians and supporting a safe and hazard free workplace, specifically in chemical materials handling processes, procedures, and utilizing all required Personal Protective Equipment. This role may require travelling between customer sites as well as from Wesco's chemical and hardware warehouses. This position requires the utmost level of professionalism in the face of the customer and excellent correspondence skills using various methods of communication.
DUTIES AND RESPONSIBILITIES:
•Represent Wesco's vision, values and objectives in all job-related activities, sustaining excellent customer relationships
•Maintain strong knowledge of Wesco products including, but not limited to, hardware, chemicals, tooling, and electric components, services, inventory systems, quality requirements, and customer plans and specifications
•Monitor production floor bins and storage cabinets to determine when replenishment of stock is required
•Perform regular inventory inspections for shelf life/ expiration dates as required
•Perform regularly scheduled readings and maintain machining units (including but not limited to Coalescer Units, etc.) to the required standards in compliance with customer and regulatory standards as required
•Conduct complex analysis/sampling and review of chemical compatibility to determine potential required actions to conform to customer requirements and industry regulations, as required
•Perform chemical additions to process tanks per written guidance
•Ensure availability and coordinate delivery of necessary chemicals for additions to be processed
•Conduct periodic data reviews (including but not limited to drain, clean, and refill data) to support machine maintenance as it pertains to fluids to ensure optimum performance
•Process machine maintenance as required by draining, cleaning, and replenishing materials as required
•Safely coordinate, process, and store hazardous material waste for appropriate disposal as required
•Level load production floor bins as necessary due to back order conditions, as required
•Perform inventory analysis to support cost saving and process improvement initiatives
•Utilize pallet jacks, drum dollys, drive forklifts, and/or order picker, when trained/certified
•Maintain floor cleanliness, apply labels, and repair and/or replace bins, cabinets, and racks, as required
•Practice and promote good housekeeping within the on-site work environment
•Respond to hazardous material releases and provide spill cleanup according to Safety & Health standards while utilizing and interpreting chemical detection devices and associated equipment
•Maintain communication with customer Production Floor Supervisors and Lead Persons to assist in new add part numbers, bin changes, and bin quantities, with the On Site Representative and/or Program Manager
•Support customer requirements pertaining to part expedites, non-conformance and quality issues, and/or other problems by performing root cause analysis
•Preparing and implementing communication efforts and resolutions for customer/inventory discrepancies
•Support and conduct on the job training for CMS Technicians as required
•Support customer program management for leading daily activities of the onsite team in the absence of the site manager as required
•Accommodate special requirements which may be established by the customer supervisor, including but not limited to work schedule changes, required overtime, working holidays, and weekends, as needed
•Follow established work procedures to assure compliance with all customer site requirements in accordance with safety and security processes; in addition to alignment with Federal, State, and Local regulatory agencies including: OSHA, FAR, EPA, DOT, and RCRA requirements.
•Adhere to the Company's Global Labor and Ethics Policy in regards to all interactions that occur in the workplace.
•Assist in maintaining work instructions and site procedures
•Attend regularly scheduled customer or company-sponsored meetings and/or training, as required
•Ability to travel, as necessary between customer sites
•Perform other duties as assigned
•Minimum 2-5 years of relevant inventory management, material handling, and production experience preferred
•Minimum 2-5 years of experience pertaining to chemical compatibility (Balancing pH levels, etc.), preferred
•Hazwoper Training (40 Hours) required • Relative JIT, VMI or 3PO experience, within the aerospace industry required
•Excellent, proven customer service and interaction skills, with direct customer contact
•Demonstrated ability to serve in liaison and/or as a trained and reliable company representative, with positive results
•Excellent verbal and written communication skills, with professional daily interaction with internal and external customers, serving various levels of the company
•Demonstrated excellence and commitment to a safe and hazard free workplace
•Demonstrated basic knowledge and/or competency pertaining to chemical compatibility (Balancing pH levels, etc.) preferred
•Must be able to actively support and wear PPE (Respirator, Face Shield, Apron, Gloves, etc.) as required
•Excellent organizational and time-management skills
•Clear and accurate data entry and documentation skills
•Strong follow-through and perseverance to handle multiple tasks simultaneously
•Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers
•Ability to be detailed oriented and perform in-depth research, if required
•Ability to be cross-trained in multiple critical areas of the department
•Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel, as applicable and/or required
•Must be open to schedule changes and demands, to facilitate customer needs
•Must have the ability to drive from customer site-to-site, as necessary
•Must have and maintain own/reliable transportation and company-approved driving record
•Final candidates must successfully complete a pre-employment drug screen, criminal and employment background clearance
This position requires use of information which is subject to compliance with the International Traffic in Arms Regulations (ITAR). To conform to U.S. Government export regulations/ITAR, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Wesco is proud to offer a broad range of benefits options. You can choose from a number of plans including medical, dental, vision, life and disability insurance and voluntary supplemental programs. All full-time employees are eligible for benefits coverage.
Some college — Bachelor's of Science in Chemistry, Chemical Engineering, Engineering, Logistics, or another closely related field is preferred; and/or relevant college coursework partnered with qualifying years of experience.
Send resume to: email@example.com. Wesco Aircraft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.