The Valet Parking Attendant is responsible for providing exceptional customer service to guests or patients in an attentive, friendly and efficient manner. Responsible for driving, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure. DUTIES AND RESPONSIBILITIES: Maintains pleasant, friendly and professional demeanor with all customer, co-workers, and clients. Acknowledges and greets customer within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. Runs at top speed to park and retrieve vehicles and drives slowly and cautiously. Assists guests with bell services and luggage storage as needed (when applicable)
Opens all vehicle and property doors for guests. Assists customers with directions, taxis, reservations and other inquiries. Provides customers with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Transport guests to appropriate places that are approved by the location (when applicable). Explains parking rates and retrieval procedures to guests upon arrival. Completes all tasks in a timely manner as instructed by the Account Manager. Treats guests and associates with courtesy, respect and dignity. Follows all appearance standards as set forth by Towne Park, including complete approved pressed uniform. Follows all attendance standards as set forth by Towne Park, as required by the scheduling which may vary according to the needs of the location. Executes all terms and conditions as set forth in the Towne Park Associate Handbook and other policies and procedures. Maintains clean, neat work environment including all surrounding areas of ramp, valet desk, wheel chairs, parking area, bell carts, bell closet, trash receptacles and ash urns. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.
Follows site specific safety and security procedures. Practices preventative safety procedures as set forth by Towne Park, including safe lifting techniques. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Reports all accidents and incidents observed on shift to Guest Service Coordinator or Account Manager immediately. Uses only equipment trained to use and operates all equipment in a safe manner. Immediately secures all keys on belt clip or in a locked key box. Reports all potential hazards and safety concerns to Account Manager.
Must pass a drug test, background check and have a valid driver's license.
Full-time and/or Part-time
Flexible - Will work with applicant — We have positions 7 days a week and 24 hours a day. We will work around your class schedule.
$2.75-$4.75 plus tips
We offer voluntary benefits within the first 30 days and core benefits will be available to eligible associates after 1 year.
No education requirement
Please apply online. Hotel Valet Positions: https://townepark.wd5.myworkdayjobs.com/en-US/ext/job/Louisville-KY/Hotel-Valet-Parking-Attendant---Flexible-Shifts---Louisville_REQ18-19859. Hospital Valet Positions: