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Information Specialist




An Information Specialist is needed to review letters to ensure adherence to internal quality standards

1. Read letters intended for physicians, hospitals, and other medical providers regarding claim determinations

2. Utilize documented procedures to determine if each letter meets internal quality standards (ex: clarity of content; correct application of

grammar, spelling, and punctuation)

3. Approve letters that meet documented quality standards via a letter workflow system

4. Reject letters that do not meet documented quality standards via a letter workflow system; document feedback indicating why each letter

is being rejected

Training with duration of 2-3 days will be provided

The ideal candidate would possess the following:

• Ability to read and comprehend written information

• Effective oral and written communication skills

• Ability to formulate grammatically-sound sentences

• Working knowledge of Microsoft Outlook, Excel, and Word

• Ability to work independently at a consistent pace


Business Casual Dress
18-21 years old
College experience preferred
Background & Drug Screen



Work Schedule

Set Hours — 9 a.m - 5 p.m (Mon - Fri)


$8.25 - $15.00 hourly



Required Education

No education requirement — College experience preferred

Work Location

Louisville — Humana Building (101 E. Main Street,. Louisville, KY 40202)

Application Process

Please register for the SummerWorks Program: https://www.summerworks.org/sign-up/
Please select your Career Interest Fields (1st & 2nd choice)
**Put Humana as the specific company/organization that you would like work this summer
***Resumes are required for this paid Internship position. Please contact the CREW Career Center for help completing and/or editing your resume. Resumes can be uploaded during the time of registration or you can email it to me and I will upload it to your file. (reggie.smith@summerworks.org)

***Please contact Reggie Smith at (502) 574-4195 or (502) 574-4183, if you have any questions/concerns. You can also email me: reggie.smith@summerworks.org

Reggie Smith
Youth Services Manager
612 S. 4th Street, #400
Louisville, KY 40202

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