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Claims and Provider Service Business Support




Claims and Provider Service Business Support (intern will be placed in one of the below roles)

Information Specialist - Review letters to ensure adherence to internal quality standards. Read letters
intended for physicians, hospitals, and other medical providers regarding claim

Specialist - Assist with triaging provider emails from a shared Outlook
mailbox. Read emails sent by physicians, hospitals, and other medical providers to Humana's Provider Concierge Unit
email address. Capture each email as a case in a standard workflow system; triage or close each case; respond to each email; file each email


18-21 years old
Minimum Education Requirements: High School Education/College Preferred



Work Schedule

Set Hours — 9 a.m - 5 p.m (Mon - Fri)


$8.25 - $15.00 hourly



Required Education

High School Diploma — College experience preferred

Work Location

Louisville — Humana Building (101 E. Main Street,. Louisville, KY 40202)

Application Process

Please register for the SummerWorks Program: https://www.summerworks.org/sign-up/
Please select your Career Interest Fields (1st & 2nd choice)
**Put Humana as the specific company/organization that you would like work this summer
***Resumes are required for this paid Internship position. Please contact the CREW Career Center for help completing and/or editing your resume. Resumes can be uploaded during the time of registration or you can email it to me and I will upload it to your file. (reggie.smith@summerworks.org)

***Please contact Reggie Smith at (502) 574-4195 or (502) 574-4183, if you have any questions/concerns. You can also email me: reggie.smith@summerworks.org

Reggie Smith
Youth Services Manager
612 S. 4th Street, #400
Louisville, KY 40202

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