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Specialty Pharmacy Technician


Cordant Health Solutions


We are seeking a talented Specialty Pharmacy Tech/Patient Care Coordinator to join our team at St. Matthews Specialty Pharmacy in Louisville, KY. The Pharmacy Technician assists pharmacist in preparing and dispensing medications. The Pharmacy Technician counts and measures proper dosage forms, selects appropriate container for dispensing, and labels product accurately and in accordance with local, state, and federal laws and regulations. The pharmacy technician may also mix pharmaceutical preparations under the supervision of a pharmacist.

Essential Functions:
Performs data entry, including patient demographic, billing, medical history, and prescription information.
Accurately operates and maintains a cash drawer via POS system.
Maintains the waiting prescription bins on a daily basis.
Greets and assists walk-in customers.
Answering phones and making outbound refill reminder calls.
Effectively triages customer’s questions and needs to the appropriate staff member.
Addresses customer’s basic questions regarding wait times and medication in-stock position.
Conducts customer outreach calls regarding compliance and routine matters in accordance with the patient management program.
Counts/measures proper dosage forms, selects appropriate container for dispensing, and labels product accurately and in accordance with local, state, and federal laws and regulations.
Follows up with insurance companies in a timely manner regarding prior authorizations and billing.
Receives inventory and updates perpetual counts as per policy.
Receives and stores incoming supplies.
Maintains cleanliness of work area and equipment.
Participates in quality improvement activities and projects.
Upholds patients’ rights including privacy and confidentiality.
Provides excellent customer service as evidenced by a willingness and ability to assist customers with their questions/concerns, treating customers in a friendly and helpful manner, and maintaining a positive attitude.
Follows cold storage management protocols.
Prepares and coordinates medications for shipment.

Knowledge, Skills, and Abilities:


Active registration/ certification from the STATE board of pharmacy as a Pharmacy Technician.
Registration must be in good standing.
2+ years’ experience and/or training as a Registered Pharmacy Technician, required.
National certification (eg. PTCB), preferred.
Experience using Rx30, preferred. Strong communication, interpersonal and organizational skills.
Communicates effectively with customers, referring physician staff, and colleagues/employees of organization.
Ability to interact and communicate with people over the phone, sometimes in stressful situations.
Detail oriented and able to multi-task.
Basic data entry and/or word processing skills.
Ability to verify data input and correct errors.
Reads and accurately interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Conveys empathy and understanding when handling customer service issues.
Adds, subtracts, multiplies, and divides in all units of measure, using whole numbers, common fractions, and decimals.
Computes rates, ratios, and percentages.
Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Working Conditions:
Light to moderate physical effort (lift/carry up to 25 lbs.) Heavier weights with assistance.
Sitting & standing for long periods of time.
Repetitive motions and/or prolonged computer use.
Working at a fast pace, subject to many interruptions and both physical and mental stress.



Work Schedule

Set Hours — Monday-Friday, 9am-5pm


$18 - $22/hr based on experience.


Working at Cordant Health Solutions® means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Cordant supports its team members by providing a benefits package to eligible staff that includes:
• Medical / Dental / Vision Insurance
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Paid Time Off (PTO)
• Volunteer Time Off (VTO)
• Paid Holidays
• 401(k) with Company Match
• Company Paid Basic Life Insurance
• Company Paid Long Term Disability
• Short Term Disability

Cordant Health Solutions® is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.

Required Education

High School Diploma

Work Location


Application Process

Apply through our Careers page link: https://careers-cordantsolutions.icims.com/jobs/1355/specialty-pharmacy-technician/job or email scrisci@cordanths.com directly!

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