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Community Support Specialist




At Centerstone, our mission is delivering care that changes people’s lives. For over 60 years, Centerstone has been providing community-based behavioral health care, substance-abuse treatment and intellectual and developmental disabilities services. Job Description: Under moderate supervision—in accordance with instructions, policies and procedures, previous training, and accepted practices—provides therapeutic supports within a positive treatment/care environment, teaching and modeling healthy behaviors, consistent with the treatment/care goals of recovery, independence, socialization, normalization, and integration within the community; and promoting satisfying, productive, and valued lives. ESSENTIAL JOB FUNCTIONS: Teaches, models, and coaches activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational and vocational goal-setting, nutrition needs); monitors performance of ADL skills and provides therapeutic feedback. May include frequent lifting of patients. Teaches psychoeducation classes on recovery (e. g., medication side effects, ADL, communication skills, stress management strategies). Plans and facilitates community-based activities (e. g., medical appointments, grocery shopping, leisure/recreation/socialization); facilitates access to community resources (e. g., AA/NA meetings, school, job placement). Contributes to safe and therapeutic environment by practicing verbal de-escalation and, as authorized, other behavior management techniques. Serves as “ambassador” of CKY and its clients by integrating clients into the community and educating community members about people with disabilities and about CKY’s services and programming. Collaborates with community systems on behalf of individuals served (e. g., school, landlord, family, transportation provider, employer). Provides transportation (e. g., driving CKY van or personal vehicle), ensuring adherence to standard safety practices (e. g., driver certification, seat belts, child safety seats); teaches and facilitates use of public transportation systems. Provides personal care, as needed (e. g., personal hygiene, toileting, laundry, meal preparation, safe eating techniques). Administers First Aid and CPR, as needed. Supervises self-administered medication, serving as the program’s “point person” for supervised self-administered medication (SSAM), or administers medication, depending on the specific clinical program’s protocols. Identifies assigned clients’ food and/or medication allergies and exercises reasonable care to avoid exposure to allergens. Communicates information relevant to care, treatment, and services, with other CKY staff members and, as authorized, with non-CKY providers, to ensure appropriate level and quality of care. May take responsibility for specific assignments within the program (e. g., Clubhouse food program, admissions at Crisis Stabilization Unit). May provide limited on-the-job training to Community Support Providers, including answering questions, offering opportunities to shadow and observe, and explaining basic information about the site’s programming. Documents services and care provided by timely completing various forms in accordance with CKY and regulatory standards. Maintains confidentiality of protected health information, consistent with CKY procedures and state and federal law. Attends and participates in all required staff and service planning meetings and trainings. Maintains and enhances skills for working with clients. Provides activities intended to assure successful community living through utilization of skills training
Uses a variety of psychiatric rehabilitation techniques to teach and to assist client with improving daily living skills, self-monitoring symptoms and side effects, emotional regulations skills, crisis coping and interpersonal skills
Documents service to align with clients’ individualized, comprehensive Treatment Plan with intervention specifically addressing client’s progress towards a chosen and relevant Treatment Plan objective
Understanding of normal growth and development, culture/ethnicity considerations, and mental health, intellectual and developmental disabilities, and/or substance use disorder diagnoses relevant to age groups/populations served.
Manages client caseload, client services, and activities to maximize direct care client time and reach expected productivity targets.
Understands role of OTRs to appropriately represent client need for CSA services required for authorization.
Provides limited on-the-job training to Community Support Providers: answering questions, opportunities to shadow and observe, explaining basic information about site’s programming.
.Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.


Up to 18 months’ training, beyond high school or GED, in direct care of individuals with disabilities. Has knowledge of and adheres to regulations applicable to job (e.g., Joint Commission, AODE, Health & Safety, etc.) and professional licensure regulations that govern profession. Completion of all required trainings within 6 months of hire date.
Successfully complete, within six months of hire, the department led or approved training program per Medicaid regulations.One year full time experience working with individuals who receive services for treatment of mental health or co-occurring disorder.
Formal documentation by supervisor of ability to function independently as direct support professional and of proficiency in providing direct support services. Ability to provide caring, nurturing attention and care to individuals with disabilities, including those who are medically fragile and/or

have intense behavioral needs and/or otherwise pose a high level of risk, because of complexity of treatment/service needs and/or a complex diagnostic profile.
Good interpersonal skills.
Ability to communicate with verbal and nonverbal individuals.
Teaching skills
Patience and empathy.
Maturity and judgment.

Position involves considerable physical exertion, lifting a maximum of 100 pounds, with frequent lifting and/or carrying of objects weighing up to 50 pounds.

18 years of age or older.
Valid driver’s license.
Proof of automobile liability insurance.
Positive driving record.



Work Schedule

Set Hours


$23,994 - $29,982


Medical, Dental, and Vision Coverage. Flexible Spending Account. Health Savings Account. Short Term Disability.
Long Term Disability - Company Paid.
Wellness Programs - Company Paid.
Financial Wellbeing.
Competitive Compensation Packages.
Life Insurance - Company Paid.
Accidental Death & Dismemberment Insurance - Company Paid.
403b Retirement Plan with Company Funded Matching.
Retirement and Financial Planning Services.
Employee Discounts including Dell Computers, Verizon Wireless, Liberty Mutual, Costco, and Enterprise Rent-a-Car
Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness).
You have rights under the Family and Medical Leave Act.
Career Development and Growth.
At Centerstone training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
Tuition Reimbursement (subject to budget and region/state policy).
Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us and have a 5 state footprint for those looking to relocate geographically.
Leadership Academy for our rising stars, supervisors, and leaders.
Centerstone Research Institute and Center for Clinical Excellence teach provide staff with industry best practices and processes
Work Life Balance.
Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (Paid Holidays).
Flexible Work Schedules to promote a Healthy Work Life Balance.
Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being.

Required Education

High School Diploma

Work Location

Louisville — 4710 Champion Trace, Louisville, KY

Application Process

Go to https://centerstone.wd5.myworkdayjobs.com/CenterstoneCareers/job/Louisville-Kentucky/Community-Support-Specialist_JR-002231. Centerstone is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.

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