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Help Desk Support Technician

Organization

Apex Systems

Description

Apex Systems is looking for an Entry-Level Helpdesk Technician in Louisville. Please submit your resume for immediate consideration!

Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. May involve use of problem management databases and help desk system.

Requirements

1-3 years of experience in the field or related area

Type

Full-time

Work Schedule

Set Hours — First shift

Salary

Negotiable based on experience

Benefits

Eligible for benefits through Apex Systems

Required Education

Associate Degree

Work Location

Louisville

Application Process

Send your resume to Kelsey O'Bryan (kobryan@apexsystems.com) for immediate consideration.

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