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Quality Assurance Specialist and Data Support, IT

Organization

Zoom Group

Description

Within this position, you will:

-Manage tech needs org wide and work side by side with our outsourced IT company to perfect tech infrastructure

-Provide tech support and consulting for all staff, as well as be responsible for any tech-related training

-Create billing and demographic reports using Excel, as well as light data entry and tracking

-Correspond with case managers and state & federal compliance organizations to collect paperwork

-Consult staff on policies and procedure to maintain compliance

-Assist in maintaining our participant database

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience - Preferred, 2 year associates degree from accredited college or technical school, and a minimum one-year related experience. Equivalent combination of education, training, skills, and experience may be considered.

Language Skills - Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. The ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money.

Reasoning Skills - Ability to apply common sense understanding to carry out instructions furnished, written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.

Licenses/Certifications - Maintain valid driver’s license; current car insurance

Type

Full-time

Work Schedule

Set Hours

Salary

Varies based on experience

Benefits

PTO, Vacation, 401k, Insurance package

Required Education

High School Diploma

Work Location

Louisville — 1904 Embassy Square Blvd, Louisville, KY 40299

Application Process

https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=91995C12F46686553488474D8398C742

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