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FAMILY SUPPORT SPECIALIST

Organization

Department for Community Based Services

Description

Under direct supervision, interviews clients for basic programs, completes appropriate forms and gathers required documentation to make eligibility determinations. Participates in formal training to learn various public assistance program requirements, forms, policies and procedures. Learns to operate computer terminals to verify client information and to calculate program benefits. Communicates agency mission and explains services offered. Learns to identify resources and make appropriate referrals. Provides supportive services. Explains work requirements and encourages the exploration of work opportunities. Tracks processing deadlines for timely re-determinations and case hearings. Prepares and maintains case records. Testifies in hearings. Gathers information to be used in responding to inquiries about cases. Assists in preparing monthly reports. Makes home visits.

Upon appointment, employees in this class may be required to maintain a valid driver's license and required to drive a licensed vehicle. This status may be necessary for the length of time in this class. If this is necessary it will be listed in the specific position description for that position. Applicants and employees in this job title may be required to submit to a drug screening test and background check. Applicants and employees in positions which perform job duties that may require contact with offenders in the custody or supervision of the Department of Corrections or with youth in the care, custody, or supervision of the Department of Juvenile Justice must meet qualifications pursuant to the federal Prison Rape Elimination Act, 28 C.F.R.115.17 and 115.317.

THE COMMONWEALTH OF KENTUCKY DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION OR GENDER IDENTITY, ANCESTRY, AGE, DISABILITY, POLITICAL AFFILIATION, GENETIC INFORMATION OR VETERAN STATUS IN ACCORDANCE WITH STATE AND FEDERAL LAWS.

Job salary and benefits
* Salary range $2206.92 - $2923.38 Monthly
* Normal working days: weekdays
* 40 hours per week
* Normal work shifts: First (day)
* The hours for this role are Full-time, Regular
* Hourly "Non-exempt" position
Job recruitment information

* How to apply
Apply online at https://careers.ky.gov

Requirements

MINIMUM REQUIREMENTS:
EDUCATION:
Must complete two years (54 semester hours) from a college or university.

EXPERIENCE:
NONE

Substitute EDUCATION for EXPERIENCE:
NONE

Substitute EXPERIENCE for EDUCATION:
Administrative work, clerical office work and/or work dealing directly with the public will substitute for up to one year (28 semester hours) of the required college. OR Experience in reviewing, monitoring, determining eligibility for and/or administering Food Stamps, the Kentucky Transitional Assistance Program, Medical Assistance, Child Support or other public assistance programs will substitute for the required college on a year-for-year basis.

Job requirements
* Applicants preferred to have at least a Associates/some college/vocational degree or equivalent

Type

Full-time

Work Schedule

Set Hours

Salary

* Salary range $2206.92 - $2923.38 Monthly

Benefits

* Normal working days: weekdays
* 37.5 hours per week
* Normal work shifts: First (day)
* The hours for this role are Full-time, Regular
* Hourly "Non-exempt" position

Required Education

Some college — Applicants preferred to have at least a Associates/some college/vocational degree or equivalent

Work Location

Other — Varies throughout the state of Kentucky.

Application Process

https://careers.ky.gov

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