At the Crowne Plaza we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead. Create confidence by being an expert at what you do; by acting and looking the part and adapting your style to match your guests pace in all you do. Encourage success by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced. Make it happen by being perceptive to your guests needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
Support the Crowne Plaza hallmark and service standards. Responsible for welcoming all arriving guest. Assists guests with front door and in unloading baggage from vehicles. Summons transportation upon guests request and controls traffic flow in front driveway. Coordinates baggage handling with bell persons. Provides information to the guests regarding hotel facilities and area attractions. Assist departing guests with all baggage and transportation arrangements including; driving guests to and from airport. All other duties as required.
HS Diploma or equivalent required. One should have 0 to 2 years of experience in the hospitality industry. One must be minimum 21 years of age with clean and valid driver's license and knowledge of safe driving practices. Strong sense of duty and a feeling of responsibility for completing work both quickly and correctly. One should have knowledge of Louisville area and attractions. Ability to make decisions carefully and cautiously within the guidelines of established company policy. A sense of urgency combined with ability to get work done in complete, accurate detail. Have the ability to connect with people in an outgoing, friendly manner. Must be available weekends and holidays. This job requires standing, sitting, walking, repetitive motion, hearing and visual acuity. This job requires the ability to lift and place luggage and equipment. One must be able to lift 75 pounds on a regular and continuous basis. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Full-time and/or Part-time
Flexible - Will work with applicant — Full-time position will be a 2nd shift (PM) position, while part-time is available for both AM and PM. Must be able to work holidays and weekends.
Hourly Wage + Tips
Crowne Plaza offers benefits for Full-time associates, including 401k, health insurance, flexible spending accounts, and more.
No education requirement
Louisville — Crowne Plaza - Louisville Airport
E-mail you resume or a detailed work history to Lance Flint, HR Representative, at firstname.lastname@example.org
If you have any questions, call Lance at 502-380-4222.