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Concessions Stand Lead

Organization

Levy at the Kentucky Exposition Center

Description

Service

• Completes steps of service to ensure utmost guest satisfaction
• Responds to guest needs and requests
• Adheres to location appearance guidelines
• Understands and can describe menu offerings, packaging/presentation and pricing
• Effectively uses suggestive and upselling techniques
• Ensures all products are displayed and merchandised appropriately
• Establish rapport with guests/members
• Always exceeds guest expectations
• Acts with a sense of urgency and provides friendly, efficient service to teammates and guests

Controls

• Maintains service areas
• Employs good safety and sanitation practices
• Adheres to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook
• Practices proper product control and handling of all inventory and equipment
• Communicates guest issues to management
• Follows responsible alcohol service policies
• Accurately uses POS system
• Thoroughly completes all station set-up and breakdown responsibilities

Team

• Displays a positive attitude toward teammates and managers
• Helps fellow team members when necessary
• Always on time and ready to perform all required duties

Requirements

Job Requirements

• Able to communicate effectively with managers, guests and teammates by speaking and comprehending English
• Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
• Frequently reaches, lifts, stoops, bends and cleans to maintain service area
• Walks and stands during entire shift
• English reading, writing and math skills required
• Must be of legal age to serve alcohol

Type

Part-time

Work Schedule

Flexible - Will work with applicant

Salary

Starts at $13/hour

Benefits

Benefits are not provided for part-time employees

Required Education

No education requirement

Work Location

Louisville — The Kentucky Exposition Center

Application Process

Please apply at www.workatlevy.com

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