Looking for a flexible part-time opportunity with a Best Place to Work in Kentucky? Parallon’s Louisville Specialty Center is looking for motivated individuals to work as a Transfer Agent in our call-center.
Two training classes are scheduled for September 5, 2017 and September 11, 2017
Hours: Flexible part-time hours (20-22/hrs week) between 8 AM – 10 PM Monday through Saturday– talk with us about what hours would work for you!
This is a temporary position for 1 year, however there will be permanent positions for solid performers after the 1 year temp period in other internal departments.
GENERAL SUMMARY OF DUTIES –
Responsible for placing outbound calls to consumers and gaining approval from right party consumer to transfer the call to a Customer Service Professional within the RCPS EO Self –Pay department for patient account servicing or leaving a verbal message with a person/answering machine
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Represent organization as a top notch service oriented business
Transfer consumer to appropriate parties, once approval has been obtained Leave message when caller not available
Use judgment in escalating unresolved issues to management
Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
Perform other duties as assigned
No previous experience required
Flexible - Will work with applicant
Flexible work schedule
No education requirement