Indiana-Kentucky Water Science Center
1. Project Description:
The Information Technology (IT) Unit of the Kentucky Water Science Center, USGS, is responsible for all IT tasks of the Center.
Position's primary focus may be in the areas of computer operations, user and desktop support (hardware and software), helpdesk, and data management. Performs a variety of moderately complex information technology support duties to ensure smooth delivery of technology services. Monitors, operates, or coordinates and assists others in the operation of computer hardware, software, and peripherals in order to achieve desired results. Utilizes computer equipment, software and diagnostic tools to perform a broad range of customer assistance, production job processing, equipment maintenance and repair; and computer operations assignments. Updates supervisor on status of projects or technical issues. Exercises judgment and creativity in selecting and applying procedures correctly, and determines when to refer problems to the supervisor or next level of support. May provide information to students, staff, faculty or genera l public on established policies and procedures, or services provided.
2. Description of Student Services:
The student must have an understanding of office equipment, such as computers, copiers, fax machines, and office automation systems to perform a substantial range of office automation support. The student will provide assistance to the IT Unit and other members of the Kentucky Water Science Center Senior Staff on a variety of IT functions.
The student will assist and maintain portions of the operations of the KY WSC.
• Provides assistance in the use of personal computer hardware, software, and
specialized technology or operates a multi-platform computer environment or monitors
the production scheduling, execution, and successful completion of production jobs;
• Sets up and configures desktop computers and peripherals;
• Installs software and installs and repairs hardware and peripherals;
• Troubleshoots, diagnoses problems, implements corrective action procedures within
prescribed guidelines and/or escalates to other technical resources as appropriate;
• Provides basic troubleshooting, repair and maintenance for computer equipment (e.g.
computers, disk drives, networking issues, and laser printers) and may assist with
testing personal computers and peripherals on a network to diagnose, hardware
versus software problems;
• Acts as a ·Customer liaison for the computing operation, communicating, resolving,
and/or initiating the resolution of problems and concerns;
• May work with office staff to assist in completing their tasks - i.e. manipulating and
processing data (which could involve scripting);
• Contributes to unit goals by accomplishing related duties as required.
The student must possess knowledge of a body of rules, procedures, or operations applicable to IT assignments, such as preparing various routine tasks and procedures. Attentiveness to detail and trouble shooting skills will be important. Additionally, any knowledge or expertise in GIS will be a great benefit.
The student's schedule will vary depending on needs of the Project Chief and the student's class schedule. The student will need to complete mandatory training, and is subject to a background investigation prior to the award of this contract.
The student will need a background of at least one year of computer science with an applicable computer-based background. The student will need to know basic IT procedures and processes to assist the Systems Administrator in various IT related tasks.
Flexible - Will work with applicant — Work will be performed in an office. Long periods of sitting may be required. Student will be required to wear appropriate apparel and to closely observe safety requirements.
Compensation is commensurate with the level of education and experience, as follows:
$13.26 per hour
Student js responsible for all costs of transportation to and from the principal duty station location. The Government does not provide housing, meals or other living expenses while working at the principal duty station. Travel away from the duty station may be expected; but official travel will be paid for by the Kentucky Water Science Center and dependent upon the student's availability.
If interested, please complete an internship application by clicking on the following link: http://crew.cc/services/internships-coops
Indicate to the JCTC Internship Coordinator you are interested in this experiential learning opportunity.
Please note that the application process takes a MINIMUM of 6 weeks to complete so please indicate your interest in this positon well in advance of the semester you wish to pursue an internship.